We're Open


At Points East Pub, "we don't mess around"

Wings hotspot changes procedures, not product during pandemic
Posted at 10:48 PM, Aug 03, 2020
and last updated 2020-08-03 23:52:52-04

MILWAUKEE — When you own a restaurant and you're making changes to fight a global pandemic, the We're Open crew is interested. We're back at Points East Pub to see the new layers they've added, like this full bar-length plexiglass to protect the customers and the employees.

"It protects you from the many droplets that would go through accidentally," said owner Lori Hassett. "If you're drinking, you're eating, then you've got your mask down. It would be very easy for that to travel. This way you are completely protected from it and we can sanitize between people."

They are also careful before letting customers in to order some of their delicious wings.

Points East Pub owner said while their procedures might have changed, their food is still good as ever.

"We've got somebody who scans your temperature either in your head or your wrist," Hassett said. "Anything over 100.4 we can't let in. So they come in and walk up the designated area, they place their order and they're seated in a freshly-sanitized spot and then there's a certain place for a pickup where you eliminate a middle man."

The pandemic forced them to do to-go wings and the customer support has been overwhelming.

"We have a different process and we don't have any gimmicks," Hassett explains. "We don't have these 18 different sauces and we don't have boneless wings because everybody knows there is no such thing as a boneless wing. A wing is a wing. We cook them one way and we don't mess around and we cook a lot of them - over 3,000 pounds a week. We're not messing around, we're getting them out."

Report a typo or error // Submit a news tip