NewsWaukesha County

Actions

Waukesha non-profit could be another option to help flood victims

Waukesha non-profit could be another option to help flood victims
MixCollage-15-Sep-2025-04-35-PM-4076.jpg
Posted

WAUEKESHA, Wis. — A Waukesha couple is worried there won't be enough FEMA money to help flood victims who aren't facing catastrophic issues, but a local non-profit could assist if federal aid falls short.

As cleanup continues in Waukesha for flood-damaged properties, residents like Ken Zettelmeier say they don't care where the money comes from — they just need help.

IMG_9492.jpg
Ken Zettelmeier stands in his basement which flooded with sewer backup.

"I have to wait and find out if there any money left over for people like us," Zettelmeier said.

Zettelmeier woke up in the middle of the night on Aug.10 to his basement filling with water.

Watch: Waukesha non-profit could be another option to help flood victims

Waukesha non-profit could be another option to help flood victims

"I'm standing up to my knees almost in water in bare feet and thinking I shouldn't really be here," Zettelmeier said.

He says a sewer pipe backed up from the street, filling his basement with water and devastating him and his wife financially.

IMG_9490.jpg

"There are a lot of people out there hurting," he said.

Some of those people have been turning to La Casa de Esperanza. The Waukesha County non-profit runs some state programs, including a weatherization program for people who qualify for the Low Income Home Energy Assistance Program (LIHEAP).

"There is a furnace repair/replacement program, there is a water heater repair/replacement program," said Patrick Larkin of La Casa de Esperanza.

"We are getting those customers already, and we are putting them on a list," Larkin said.

IMG_9488.jpg
Patrick Larkin

The issue is that there's a list of criteria applicants must meet, including that their home cannot be deemed uninhabitable, insurance must be denied, and applicants must be denied by FEMA.

Even with all those requirements, there are dozens of people on the list, and Larkin says people should start the process because there are options.

"If you are approved for energy assistance, there is a whole umbrella of programs that can assist you," Larkin said.

Fox River flooding in downtown Waukesha

To qualify for the furnace or water heater program, you need to qualify for LIHEAP through your energy company. Then you can apply for help here or call 1-866-HEATWIS (432-8947).

This story was reported on-air by a journalist and has been converted to this platform with the assistance of AI. Our editorial team verifies all reporting on all platforms for fairness and accuracy.


Let's talk:
Hey there! At TMJ4 News, we're all about listening to our audience and tackling the stuff that really matters to you. Got a story idea, tip, or just want to chat about this piece? Hit us up using the form below. For more ways to get in touch, head over to tmj4.com/tips.


It’s about time to watch on your time. Stream local news and weather 24/7 by searching for “TMJ4” on your device.

Available for download on Roku, Apple TV, Amazon Fire TV, and more.


Report a typo or error // Submit a news tip