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How to catch scammers during open enrollment for health care

Posted at 8:50 PM, Nov 18, 2020
and last updated 2020-11-18 21:50:10-05

Wisconsin authorities are warning residents to be ever-watchful for robocalls and suspicious calls during open enrollment for health care.

Open enrollment continues until Dec. 15. Wisconsin Insurance Commissioner Mark Afable and Department of Agriculture Trade and Consumer Protection Secretary-designee Randy Romanski urge residents to use official channels to sign up for care.

If you haven't signed up, you are encouraged to either seek assistance from a licensed insurance agent or an enrollment assister, call United Way’s 2-1-1 helpline, or visit for help.

Before buying insurance over the phone, residents are encouraged to consider the following questions to ask potential scammers:

  • Are you a Wisconsin-licensed health insurance agent or broker? If so, what is your national producer number (NPN)?
  • Are you a Wisconsin-licensed navigator or certified application counselor?
  • Are you offering ACA-compliant qualified health plans?
  • Am I eligible for a discount or reduced premium based upon my income on the Exchange?
  • Am I eligible for Medicaid or BadgerCare?
  • Are you showing me all of the insurance options available?
  • Are you charging me a fee? Signing up for health insurance should be free.

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