Welch showed us the organization she volunteers with, called Street Angels Milwaukee Outreach.
"Our ultimate goal would be to eradicate homelessness," Welch said.
She showed us the bus she drives three nights a week, to feed and clothe people living on the streets of Milwaukee.
That is why she was outraged over photos of a homeless man she recognized.
Welch claims she spoke with the hospital's vice president of operations Monday about creating a task force, which keeps her hopeful something will change.
A spokeswoman with Aurora sent us this updated statement Tuesday afternoon:
Yesterday, a member of the community made us aware of a very troubling situation at our downtown facility. While this is a highly complex case, it is clear that our protocols and values were not followed, and we're deeply troubled by this. We're taking this matter very seriously and have suspended the individuals involved, pending an investigation.
We've set up a task force to help best address these complicated cases and ensure safe discharge planning for vulnerable individuals. We've reached out to key community leaders asking them to join us on our task force and in our efforts. We believe that, together, we can find long-term solutions.
We're also re-educating caregivers on our service commitments to treat all patients with dignity and respect. What occurred was contrary to our values, and we're doing everything that we can to make sure it doesn't happen again.
Director, Public Affairs
Aurora Health Care, Inc.