MILWAUKEE — For many Milwaukee families, Christmas does not truly begin until they visit National Bakery on the city's south side.
"It's crazy because this bakery has been here longer than me," Alanis Ortega said.

The neighborhood staple has served the community since 1926, and stepping inside still feels like entering a piece of Milwaukee's history. The aroma of fresh bread greets visitors immediately, and during the holidays, display cases fill with Christmas cookies that generations have enjoyed.
"They're all smiling because, you know, there's a lot of good stuff going on," Jeff Callen, National Bakery co-owner, said.

"We're known for our pecan fingers, which are super popular, but also rum balls we bring out this time of year," Callen said. "In addition to that, all our decorated cookies, you know, we're pulling those out in their different shapes and forms, and each year we keep adding some stuff to it."
These are not trendy or elaborate desserts. The offerings remain classic, simple, festive and familiar to longtime customers.
"Everything's from scratch. We use premium ingredients, so it kind of gives us a little edge that way," the Callen said. "Plus, people, I think they appreciate coming to a place like this. They can't get the same feeling when they're in the big-box stores."
For Ted, who lives nearby, the bakery's presence enhances his daily routine since he can smell the fresh goods being baked.

"You can smell them cooking it in the morning," Ted said. "It makes me want to come up here."
The bakery continues to draw customers who value tradition and quality over convenience, maintaining its role as a cherished part of Milwaukee's holiday celebrations.
This story was reported on-air by a journalist and has been converted to this platform with the assistance of AI. Our editorial team verifies all reporting on all platforms for fairness and accuracy.
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