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UPS fires driver after 'racist remarks' caught on doorbell camera

UPS to hire more than 100,000 seasonal workers to help with holiday rush
Posted at 2:10 PM, Jan 05, 2021
and last updated 2021-01-05 19:41:53-05

MILWAUKEE — A UPS driver has been fired after a video surfaced of him making "racist remarks" while attempting to deliver a package to a home in Milwaukee.

Forward Latino said a family contacted the organization after seeing the Dec. 17 incident unfold through their Ring doorbell camera, which showed the driver attempting to deliver a package. The family said the UPS driver "racially profiled the homeowner based on the name of the addressee on the package."

The unidentified driver, according to Forward Latino, used profanity and made "blatantly racist remarks." The driver did not knock on the door or ring the doorbell, instead filling out a "failed delivery attempt sticker."

In the doorbell video, the driver can be heard using profanity, saying “Now you don't get [expletive] nothing because you are a stupid [expletive]. Can't read write and speak the English language."

"It is an understatement to say that UPS and this driver failed to deliver the package in a professional and timely manner, failing the company that sold the product and paid UPS to deliver it, failing their customer who had ordered the product, but in addition, racially attacking their customer in the process," said Darryl Morin, with Forward Latino. "This is categorically unacceptable and will not be tolerated by our community."

The driver has since been fired, UPS said in a statement Tuesday.

“We immediately contacted the family to offer our deepest apologies when we learned about this incident," said UPS. "There is no place in any community for racism, bigotry or hate. This is very serious and we promptly took action, terminating the driver’s employment. UPS is wholeheartedly committed to diversity, equity and inclusion.”

According to Forward Latino, the package was returned to the shipper and not delivered in time for Christmas.

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