A simple act of kindness can go a long way. Melissa Mass has been the owner of Bank of Flowers for 14 years, and says she wanted to make sure her customers knew she cared.
Mass created "The Name Game" on the flower shop's Facebook page. Then every Friday two names are posted on the Facebook page, when your name is picked, you get a free bouquet of flowers.
It's thanks to this contest, Sara Wolff says, her daughter Sophia got her chance to shine.
"To watch that interaction was absolutely wonderful," said Wolff.
Sophia is non-verbal, but that doesn't stop her from being an excitable 8-year-old little girl who loves to see the world. The Wolff's trip to Bank of Flowers to pick up Sophia's bouquet on name day, was no exception.
"I just kinda wanted to just step away for a minute. From all the hustle and bustle and just really connect with her," said Mass."When Sophia came in it was really exciting to have her come in and have the moment with her."
Sophia has been using an iPad to communicate for the last year, and it was at The Bank of Flowers, Sara says, Sophia used full sentences to talk with Melissa.
"Everybody at school says, 'Yeah she uses this iPad to do different things,' and sometimes I don't always see it," said Wolff.
Sara agrees that it's thanks to the name game, on top of Melissa's kindness and patience, that there's more hope in Sophia using the iPad more in the future.
Melissa says it's moments like the one with Sophia, are why she'll continue the name game.
Watch the full video on Facebook below: