More than 2,000 Milwaukee taxpayers have been sent incorrect property tax bills due to an error stemming from the Department of Neighborhood Services.
Department of Neighborhood Services spokesperson Emily McKeown says an incorrectly formatted file was uploaded to a new software program in the Treasurer's office. The department found out about the issue when a property owner contacted them about a question on their bill.
McKeown said the error affects property owners who owed fees to the Department of Neighborhood Services for services like boiler inspection, elevator inspection, projecting sign inspection and vacant building inspection.
If you haven’t paid your tax bill yet, you can determine if your tax bill was affected by looking for a charge labeled “DNS Miscellaneous” in the upper right hand corner of the bill in the box labeled “Detail of Special Assessment and Other Charges.”
Some property owners were overcharged on the property taxes as much as $200. Others were undercharged, due to the mistake.
“Since this was largely the result of transition to new technology, I would not expect this to happen in the future,” McKeown said in an email.