September is National Lice Awareness Month, but most people aren't aware of those cringe-worthy critters until they're dealing with a full-on infestation.
That was the issue Stacey Cole faced when her children became infested with lice.
"I just didn't know what I was supposed to do, what I needed to do in the house, what I needed to do to their heads," Cole said.
That helpless feeling comes at a time when a new study reports most states are overrun by what's often called "super lice."
Watch the video above for more