How to find your loved ones in Mexico after the earthquake

Posted at 8:31 PM, Sep 20, 2017
and last updated 2017-09-20 21:31:31-04

After an earthquake rocked the region near Mexico City, leaving more than 200 people dead, families may be in a scramble to find their loved ones. There are resources out there to help you find them. 

If you know an American citizen in Mexico after an earthquake rocked the country’s capital this week, there are steps you can take to find them.  The U.S. State Department has resources for families on its website, or residents can call the department. 

Phone: 202-501-4444
Toll-free: 888-407-4747

The Center for Information and Assistance for Mexicans also has a number of resources to locate missing people. 

Toll-free: 855-463-6395
Call from Mexico: 001 5206 237 874
Download the app: MICONSULMEX

While rescue efforts continue, the Mexican Red Cross will also be accepting donations.

Go to and create an account. 
Input a credit card or Paypal information and select “SISMO 19/09/17”
The page will confirm the transaction and send you a receipt.