The Shorewood boil advisory was lifted at about 5 p.m. Tuesday.
Thousands of Shorewood residents were under a boil advisory that has created challenges for families and businesses, and at least one resident is unhappy with the way it’s been communicated to the public.
Joe Bachman—who lives in Shorewood—was doing what he could while the boil advisory was in effect.
"It'll be nice just to get back to the status quo with things," Bachman said.
He had to boil water, brush his teeth with bottled water and give special water to his dog Lilly.
"We just want to get back to life as normal, there's bigger issues out in the world for sure but nonetheless it does affect our daily life and it is frustrating," he said.
But those weren't the only inconveniences. Bachman didn't understand why he wasn't properly notified of the advisory by the Shorewood Village Board.
"I found out from your news station and from a friend is where I'm getting the information from. Shorewood definitely has my phone number, they have our email addresses, they certainly know where we live. There's been no notice whatsoever on any of those fronts," he said.
Which is a concern he has for the elderly and and anyone with babies.
"And that's been frustrating you know because again not everybody is watching the news everyday. Not everybody has their friends telling them," Bachman said.
We took his concerns to Shorewood Village Board President Chris Schwartz who says a notification email went to more than 2,000 families. It was also posted on its website and Facebook.The school district, businesses and restaurants were personally contacted.
Schwartz added they are reviewing other emergency protocols that would provide a wider system of notification.
"They should be able to get notification out a little quicker and a lot more efficiently than they have," Bachman said.
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