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Oshkosh man receives $800 water bill

Man says the city billed him for using 504,000 gallons of water
Posted at 12:57 PM, Aug 28, 2019
and last updated 2019-08-28 13:57:44-04

Alex Phillips has lived in his Oshkosh home for three years. He says his normal water bill is usually between $40 and $50, but in July his bill exceeded $800.

"I looked at the bill and said that can't be right," Phillips said.

He claims the city had an error with its water monitoring system. From July 4th to July 8th, he says he was billed for using around 504,000 gallons of water.

"I don't do nothing. I wash my clothes twice a week and take a shower, but that's it," Phillips said.

504,000 is approximate to 24 average backyard pools, or 56 semi tanker trucks. When he spoke with the city, they thought there was a leak in his house. Phillips says the city inspected his home and found no evidence of water damage. When they tested the meter, it showed it was working fine.

"The meter came back and showed it was 100%," Phillips said. "I can't afford a bill that high.

We have reached out to the Oshkosh water department and are still waiting a reply. Phillips said he worked out a payment plan to pay in increments, but he would still like the excessive bill to go away.