There’s currently a class action lawsuit filed in an Illinois federal court against LG over faulty refrigerator compressors.
Part of the suit reads, “The Compressor Defect prevents the refrigerators from cooling consumers’ food and beverages, ultimately causing the food and beverages to spoil...”
It continues to say, the frozen items thaw and “...cause water to leak from the refrigerator onto the consumers’ kitchen floors.”
In some cases, defendants allege they are “...being charged for replacement parts, despite such parts being covered under warranty.”
Michael Lindsley of Waldo in Sheboygan County bought his LG refrigerator five years ago. His compressor had a 10-year warranty.
“It simply started making a really loud noise and ice started actually melting,” said Lindsley.
The refrigerator started leaking and his food was spoiled. He contacted LG for repairs and ended up waiting five months before it was fixed.
He said appliance vendors working with LG told him it wasn’t worth their time to make the repairs since LG didn’t pay them enough for the service.
“I had to call places myself on behalf of LG,” said Lindsley.
After five months, Michael Lindsley’s fridge was repaired.
“We don’t even know if the fridge will actually hold up,” Lindsley said.
With a family of four, he said he only lasted a couple weeks before he had to buy a new refrigerator.
So which model or year of the LG fridge seems to be impacted? It appears to be all over the board.
On a Facebook page called “LG Life is NOT GOOD,” people from all over the country are complaining about older refrigerators and new ones and all different kinds.
There are thousands of bad reviews on Consumer Affairs’ website as well. Click here to see those.
Faulty compressors though are the common theme.
Lindsley wants to be compensated about $1,000 for the one he bought, that’s not an LG.
TODAY’S TMJ4 reached out to LG. A media spokesperson said the experience of their customers is extremely important to them and they will get back to us.