That neighbor broke down in our interview, recalling how that nine-year-old girl ran from her home next door in the snow in her bare feet, desperate to get help for her siblings. He did all he could, calling 911 and trying to get into the burning home.
Video from another neighbor shows just how smokey it got on Western Avenue. Gary Feldmann was one of the first to see it, as he ran to the home's sliding glass door to try to get inside.
“I put my head in there. I couldn’t even breathe, it was so hot, so full of smoke," said Feldmann.