Many of us purchase travel insurance, especially if we are traveling abroad or are worried that we could be out some serious cash if things do not go as planned. But, before you pay a premium and assume that you are well covered, you may want to read the fine print and ask some questions.
Not all policies are equal. Some may only cover medical services, while others may cover reimbursement for canceled flights, expenses related to trip delays, or lost luggage.
Travel insurance plans can also have lots of exclusions or limits on coverage, or specific circumstances for when you may or may not be covered. When you are considering this coverage, it is critical that you shop around, read all of the fine print that is listed in these policies, and check out the reputation of the insurer and the administrator of the policy.
If you bought a policy and then learn that some things will not be covered, here is what you can do:
- If you have not yet traveled, some companies will allow you to cancel a policy and receive a refund.
- If you have not left on your trip, you may still be able to buy coverage up until a few days before travel.
- If you find out at the time of claim that your policy does not provide the coverage you expected, you may be to get help from a supervisor who can offer an exception, or possibly to file a complaint with the office of the commissioner of insurance.
Our Call4Action office can also provide assistance in resolving travel related issues. Motor clubs, like AAA might also provide limited coverage if you are a member. Some major credit cards also have travel insurance benefits if you paid for part or all of the trip with their card.
Travel agents and insurance agents can be great resources in finding a policy that best meets your needs. They are often quite familiar with the types of coverage you should consider, as well as what products are available from reputable insurers. The US Travel Insurance Association also has some good information about travel insurance.