If you are planning to shop online this holiday season, there are a few things that you may want to do to avoid overcharges, scams and other schemes.
Although you may see some great deals in pop up ads or social media, do not click or make a purchase until you check things out. Unfortunately, a number of people have been scammed by sites that disappear and merchandise that never arrives.
Pay close attention to how things are appearing in your shopping cart. Watch out for changes in the quantity ordered, discounts that do not get applied, and more expensive shipping options that are automatically checked.
Also, pay close attention to the specifics of the item ordered. Some sites may offer a product at a price that seems too good to be true, only for consumers to learn later that the item is a knock off, a cheaper model with fewer features, or requires a consumer to file for a rebate to realize the savings.
If you spot something that seems suspicious or you believe that you have been scammed, file a complaint with state and federal consumer agencies and let our Call 4 Action office know. Your information can help others from being tricked in the future.